People reported in 2018 that in Wisconsin's Waupun Correctional Institution, Steven Avery has stayed in contact with friends and family and worked in the prison kitchen. And in August 2017, the Post Crescent provided a glimpse into life at the prison. The cells are small, with a bed, foot locker, sink, and toilet. The days typically began around 6 a.m., with lights off at 10 p.m. Days are spent working, attending classes, doing programs, or simply being in the cells. While there were computers available, inmates were not allowed access to the internet. Email was available, at a per-email cost. Inmates could watch local television channels, but no cable.

Since taking over Avery's case, Zellner has worked to prove her client was wrongly convicted. As she told The Guardian in 2018, "I am positive of it. I know that he's innocent." As she has pursued new evidence and submitted documents to get Avery's conviction overturned, she's also shared updates on his life. 

In an August 2019 Instagram post that showed Avery visiting with his mother, Zellner wrote, "The power of love outshines the politics of hate every time." A couple of months later, Zellner shared a new Instagram post with another photo of Avery. "If you think Steven Avery has given up on being freed think again!!!" She added, "He is surrounded by people who love & support him. We work on this case everyday & we will prevail...you can count on it!!!!"

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